- Public Consultation
- Community Gain
- Project Communications
- Environmental Mediation & Assessment
- Community Liaison, Stakeholder Identification & Engagement
- Community Impact
Community Liaison, Stakeholder Identification & Engagement:
(Infrastructure Design, Planning, Construction & Operational Stages)
- Local Community Groups and Residents
- Local Business Groups and Businesses
- Public Opposition Action Groups
- Elected Public Representatives
- Special Interest Groups
- State Body & Local Authority Officials
- Review / Audit of existing Public Consultation and Stakeholder Engagement programmes
- Social Profiling / Assessment (pre-project planning and construction)
- Dispute / Crisis Intervention and Resolution
With the employment of public consultation techniques, infrastructure projects and the planning system can be greatly assisted. IPC promotes early and then consistent engagement with identified stakeholders, resulting in reduced objections & costs, increased likelihood of project success, improved long-term stakeholder relationships and maintenance of corporate reputation.
Objections to development proposals throughout the world create a groundswell of discontent and frustration among governments, the general public, board spectrum of professionals, business people, community groups and local authorities. Criticisms from objectors focus on project costs, transparency and delays; the fact these objections take sometimes years to resolve can cost a project dearly in delays and budget overruns.
Public Consultation delivered by IPC provides additional scope and opportunity for negotiations and communications between applicants, local planning authorities and would-be appellants. It helps avoid unnecessary acrimony and promotes project positivity
- Understanding the context: Single-site multi-party; Multi-site multi-party (corridor/alignment)
- Community Benefit Schemes; Design, Administration, Management & Governance
- Community Need Audits, Flagship Projects
- Concentric Hierarchy Prioritisation
- Contribution Timelines and Durations
- Building Relationships in the Community
IPC works closely with asset management and capital delivery teams in progressing the design and delivery of project communications strategy and policy.
We advise and assist project management teams, including their corporate legal, pr and property departments, in strategy development, implementation and review of all aspects of project communications.
IPC has a track record in being integrated with and working on behalf of projects, contributing to their successful implementation and completion, while keeping identified stakeholders satisfactorily informed and supportive.
IPC’s provides an efficient process for dispute resolution. It is more advantageous than adversarial routes such as litigation, with can result in the adverse media and fractured relationships. It is sufficiently flexible to address the most complex and protracted disputes while having the agility for constructive and holistic resolution.
IPC’s Environmental Mediation approach facilitates infrastructure project progress while respecting third party concerns.
Mediation is a fast, confidential way to resolve disputes. It is a process in which an impartial and independent third party facilitates communication and negotiation and promotes voluntary decision making by the parties to a dispute. It assists them in reaching a mutually acceptable solution.
Organisations engaged with on a regular basis:
- Government Departments
- Local Authorities
- Public Representatives
- Business Groups
- Oireachtas and Departmental Special Interest Committees
- An Taisce
- The Heritage Service
- Environmental Protection Agency
- Emergency Services
- Railway Inspectorate/ RSC
- Utilities (Electrics, Water, Telcos, )
- Special Interest Groups
- Residents and Community Groups, Local Liaison Committees
- Solicitors, Architects, Surveyors, Agents etc. on behalf of property owners
COMMUNITY IMPACT concerns dealt with on a daily basis (depending on project type):
- Noise, Dust & Structural concerns
- Utility Diversions
- Site access routes and ‘compounds’ negotiation
- Environmental concerns
- Retaining listed/protected structures
- Disruption during construction, traffic diversions, removal of construction site materials
- Project timing / duration
- Perceived adverse effects of proposed relocations re resident employment opportunities
- Perceived favouritism towards new housing developments / residents versus the traditional community
- Changes in local public transport infrastructure / feeder services to facilitate new stations
- The CPO and Compensation Process
- Condition surveys (pre & post)
- Community Benefit and Compensation Requests
- Property valuations
- Disruption caused by having to move area – children moving school, finding affordable sites in the locality
- Short term moving to alternative accommodation due to construction disruption
- Business income loss
- Planned home and business improvements being put on hold
- Difficulty in selling property due to project uncertainty
- Retaining access to remaining land
- Protest resolution
- Proposed project alignments, designs, etc.
- Parking impacts
- Bridge and Station designs
- Night work
- Ground investigation – access permissions, etc.
- Project funding enquires
- Integration with other public transportation projects and services
- Increased traffic in proximity to enlarged / busier stations
- Traffic diversions & delays
- Property damage and other community impact claims